Support

We’re here to help. If you have questions, run into a bug, or want to share feedback, reach out and we’ll get back to you as soon as we can.

Contact Us

Email us at support@motiveloop.app. We aim to respond within 48 hours.

In-App Feedback

You can also send feedback or report a bug directly from the app. Go to Settings > Give Feedback or Settings > Report a Bug.

Subscription Management

MotiveLoop Premium subscriptions are managed through the App Store. To change or cancel your subscription:

• iOS: Open Settings > tap your name > Subscriptions > MotiveLoop.
• In-app: Go to Settings > Manage Subscription.

To restore a previous purchase, go to Settings and tap Already purchased? Restore.

Data & Privacy

MotiveLoop stores your data locally on your device. You can export your data at any time from Settings > Export Data. For details on how we handle your information, see our Privacy Policy.

Crisis Resources

If you or someone you know is in crisis, please contact your local emergency services or one of the following:

• US: 988 Suicide & Crisis Lifeline: call or text 988
• US: SAMHSA Helpline: 1-800-662-4357
• UK: Samaritans: 116 123
• Canada: Crisis Services Canada: 1-833-456-4566
• Australia: Beyond Blue: 1300 22 4636
• India: Tele-MANAS: 14416
• Global: IASP Crisis Centre Directory
• Global: Find a Helpline (free, confidential support in 40+ languages)

MotiveLoop is not a medical service or crisis support line. The app is designed to support habit change and does not replace professional care.